Quella B.I.S. is a powerful data warehouse, reporting and data analysis package which consists of two complementary computer programs. Quella Creator and Quella Cognitus. Quella Creator is the tool designed to optimise data processing and to facilitate design, maintenance and delivery of business reports. Quella Cognitus is the tool designed to facilitate data analysis and data visualisation.

• License: Commercial
• Language: English, Spanish, Norwegian
• Release: 2006-11-27
• Size: 5 Mb
• Cost: 1799.00 $

The Decision Assistant Model values a decision and determines the impact on your business. It calculates the range of possible outcomes for your decision, their likelihood of occurring, the average outcome, and the probability of the outcome being positive (profitable). The model allows you to measure and monitor decision outcomes. It is a stand alone tool for planning, budgeting, goal setting, investment analysis, and operational improvement.

• License: Shareware
• Language: English
• Release: 2002-01-10
• Size: 285 Kb
• Cost: 35.00 $

Assistum Knowledge Editor Personal Edition is a powerful authoring tool that lets you create and customize your own knowledge bases that can be consulted at any time. These knowledge bases will help you deepen the understanding of both complex and easy processes and assist you with making a decision based on a variety of facts and reasons. The program has a visual interface with an easy-to-use system of introducing new nodes and factors (issues that are relevant to the decision).

• License: Shareware
• Language: English
• Release: 2002-01-03
• Size: 7 Mb
• Cost: 69.00 $

DTREG is a powerful statistical analysis program that generates classification and regression decision trees that model data and can be used to predict values. Single-tree, TreeBoost and Decision tree Models can be created.

• License: Demo
• Language: English
• Release: 2004-08-10
• Size: 1 Mb
• Cost: 800.00 $

bCisive is Austhink Software's tool for making workplace decisions more easily. Using decision mapping, it helps decision-makers save time and effort, collaborate more effectively, be more confident about their decisions and get more consensus around them. Using an intuitive drag-and-drop interface, bCisive users build diagrams of their decision process, including options considered, arguments for and against, and supporting evidence.

• License: Demo
• Language: English
• Release: 2008-04-03
• Size: 4 Mb
• Cost: 349.00 $

Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (no simultaneous limit). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost of $199 per concurrently active support session.

• License: Freeware
• Language: English
• Release: 2006-11-12
• Size: 14 Mb
• Cost: 199.00 $

The MetaScient Self-Empowering Personal Knowledge System (MetaScient Oracle) is a highly literate yet easy-to-use multi-feature electronic book. You enter questions and statements, then explore new ideas that reveal the Miracle in everyday life. Using words as nourishment and medicine, the Oracle helps you enhance your awareness, clarify your decisions, harmonize your health, and activate your healing with the vitality of your heart and mind.

• License: Shareware
• Language: English
• Release: 2005-12-24
• Size: 2 Mb
• Cost: 25.00 $

Oil companies and other stakeholders may need to assess the value of new fields or prospects even when very little hard data exists. Based on a simple model of a field development solution, this tool calculates a cash flow profile and a risked NPV key performance indicator. Run in your web browser or download.

• License: Freeware
• Language: English
• Release: 2005-09-22
• Size: 28 Mb
• Cost: Free

The ATAF-Support program is a FREE online web database application that can handle online support request. ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed The ATAF-Support has 4 forms * A support form where the user can raise a support request * A reply form where the help desk can answer support questions * A view form where the users can read the answer * A Knowledgebase search form

• License: Freeware
• Language: English
• Release: 2002-12-01
• Size: 49 Kb
• Cost: Free

Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.

• License: Commercial
• Language: English
• Release: 2006-10-23
• Size: 10 Mb
• Cost: 175.00 $

Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

• License: Demo
• Language: English
• Release: 2002-07-17
• Size: 437 Kb
• Cost: 49.00 $

ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

• License: Demo
• Language: English, German, Spanish
• Release: 2006-11-20
• Size: 15 Mb
• Cost: 630.00 $

KonSi Software for Data Envelopment Analysis and Benchmarking 75 units maximum provides performance measurement using Data Envelopment Analysis (DEA). It is widely adopted in different business-unit based enterprises. A KonSi DEA Analysis 75 unit is easy to apply to various practical tasks, when the analyst has to evaluate the efficiency of up to 75 units under benchmarking research. This product is one from family of KonSi Software.

• License: Shareware
• Language: English
• Release: 2006-01-31
• Size: 18 Mb
• Cost: 195.00 $

- Enable/Disable the Arabic keyboard using Control + Shift - Is not affected if you have other non arabic keyboard on the computer installed. - Doesn't install system files - Arabic Unicode enabled, used for chat and search - Arabic Wordpad, to write Arabic unicode Documents - Save/open Arabic Unicode files. - Save As Arabic HTML files - Virtual Keyboard to show the Arabic keyboard, and when you click on shift, it shows the

• License: Shareware
• Language: English, Arabic, ChineseSimplified, ChineseTraditional, French, German, Italian, Japanese, Russian, Spanish
• Release: 2006-10-28
• Size: 3 Mb
• Cost: 15.00 $

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.

• License: Freeware
• Language: German, English
• Release: 2007-11-27
• Size: 258 Kb
• Cost: Free

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

• License: Demo
• Language: English
• Release: 2006-03-31
• Size: 8 Mb
• Cost: 349.00 $

The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.

• License: Shareware
• Language: English
• Release: 2007-09-18
• Size: 40 Mb
• Cost: 24.95 $

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

• License: Freeware
• Language: English
• Release: 2007-02-19
• Size: 9 Mb
• Cost: Free

123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. The advantage of 123 Live Help is that its chat clients are created by the cut-edge technology of flash and the communication can be completely web-based! It's Java chat server& flash live chat client with cheap price.

• License: Shareware
• Language: English, ChineseSimplified
• Release: 2005-07-27
• Size: 16 Mb
• Cost: 399.00 $

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

• License: Commercial
• Language: English
• Release: 2006-03-30
• Size: 6 Mb
• Cost: 200.00 $